UX Value & Metrics

Measuring the UX value of a product for a continuous improvement

A dedicated sprint to understand the usability issues and find suitable solutions by involving the whole team.

A measurement system of the product value based on the specific requirements of each project

When you build a product there aren't certain answers, but hypotheses that you have to validate with the users.
At each significant software release, we do a validating sprint, in order to measure and validate the released value at terms of usefulness, usability and delightfulness for the end users.

Usage
statistics

User testing

Questionnaires

Understanding
the "what"

Interviews

User testing

Field
observations

Understanding
the "why"

A sprint made of interviews, user testing, quantitative analysis and workshop to understand the users' problems and to find the right solutions.

01. Bring out
the problems

Interviews,
Questionnaires

End users

02. Understanding
the reasons

User testing

End users

03. Sharing
the solutions

Workshop

Product Owner,
Stakeholder + Team

04. Assign
the priorities

Backlog

Product Owner
+ Team

Benefits

Finding the right metrics to measure product values.

Identifying rapidly issues and solutions.

Improving product performances.

Improving the user experience.

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